Get in touch
Schranshoevebaan 18
2160 Wommelgem Belgium+32 3 271 18 38
webshop@smidt-imex.com
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Frequently Asked Questions
We remind our customers that promotional items are custom-made products. Because of this, the right of withdrawal as stipulated by law does not apply. If you have a complaint about the quality of our product, please contact our customer service. We will then find an appropriate solution for you
You can expect in-stock items to be elivered within 3-4 weeks after the digital print proof has been confirmed
Merchandise pricing does not include shipping. Actual freight charges will be assessed and added to the final sales invoice. Please note that international shipments are/may be subject to duties and customs fees above and beyond standard shipping charges. These are the responsibility of the receiver and payment may be required before delivery of your package will be completed. Contact your local courier or customs office for details.
If you have a Belgian VAT Number or have the products delivered in Belgium, VAT will be invoiced. Additional Bebat, recupel, auvibel, stibat,... taxes are to be invoiced as well depending on your local tax regulations. Import duties & VAT will be charged if you have the goods delivered outside of the EU.
The following browsers are compatible with this store: latest versions of Google Chrome, Edge, Firefox, Opera, and Safari.
If you prefer, you can also order by phone or e-mail by contacting our Customer Service team, available Monday – Friday from 8:30 a.m. to 5 p.m. GMT+1. Call +32 3 327 33 38 or send an e-mail: webshop@smidt-imex.com.